General Terms & Conditions

PRIVACY POLICY:

The information you provide is for our records only.  All information collected is for the sole purpose of filling orders and to enhance your shopping experience. We will not release any customer information to any entity.

 

SHIPPING POLICY: 

Shipping charges automatically calculated at checkout are for curbside delivery. 

For threshold or white glove delivery options, please email [email protected] with your specific order and delivery zip code for a customized quote.

Sorry, no international shipping for Furniture or Lighting is available at this time.

 

REFUND & RETURN POLICY:

All items are returnable within 30 days for store credit.  We are happy to return any item which is defective or damaged in any way for a full refund. 

 

TERMS AND CONDITIONS: 

Orders submitted before 5pm CST will be processed the same day.  Orders submitted after 5pm CST will be processed the following day. 

 

PAYMENT METHODS:

We accept American Express, Discover, MasterCard and Visa, and PayPal. All orders are billed in US Dollars.

 

GIFT CARDS:

Wilder gift cards are applicable to all Wilder products.  At this time, however, we are not able to process web orders using them directly.  If you are using a gift card feel free to shop online and when it comes time to check out, please give the shop a ring or an email and we will complete your purchase using your gift card for you.  Sorry for any inconvenience-- but we hope to make your experience even richer by talking to us!